Shipping update for week beginning 18 January 2021
Welcome to FODMarket. We are doing our best to operate as normal and we aim to dispatch most orders within two working days.
Couriers are also operating, however due to their logistical challenges brought on by COVID 19, Next Day delivery is no longer guaranteed (and we therefore call it Priority Delivery) and some delays are occuring. We will do our best to liaise with couriers to ensure your parcel gets to you on a timely basis, however unfortunately some delays are outside of our control. Please get in touch if you have not received your order within 4 days of your order being dispatched and we will be happy to follow up with our couriers on your behalf.
COURIERS' AVERAGE DELIVERY TIMES AFTER DISPATCH:
DHL - deliveries are usually within two working days after dispatch.
Royal Mail 1st Class - we are using Royal Mail 24 service. Due to increased volumes caused by lockdown, Royal Mail 24 deliveries are currently taking about three working days after dispatch.
Royal Mail 2nd Class - we are using Royal Mail 48 service. Due to increased volumes caused by lockdown, Royal Mail deliveries are currently taking around five working days after dispatch.
MyHermes - Deliveries typically made within a week after dispatch (around two weeks for Northern Ireland), although snow and ice are causing additional delays this week.
International deliveries - due to COVID 19 and Brexit, there are ferry delays at all UK ports. This includes shipments to Northern Ireland. Please allow extra time for these deliveries. International deliveries are temporarily suspended.